On January 7th, appliy for a withdrawal of 1400, but I have not received. During the period, we urged on WeChat and the official website. The customer service informed that due to the backlog after New Year's Day, the withdrawal will be slow. On the evening of January 18, that is the eighth day that I haven't received the withdrawal, I contacted the customer service. The customer service still said same reason, and registered my account to help me urge. However, within an hour of consulting the customer service, the funds were returned to the account and sent a return email to Email, the customer service told me the bank system reasons, but my receiving bank card, deposit and withdrawal are normal on the same day, FXCM maliciously manipulated the withdrawal. Yesterday, 650 and 1450 were mentioned respectively. Please urge FXCM to deal with it as soon as possible to avoid users being panicked.