NOT ABLE TO WITHDRAW
Traded securities and commodities and big slippage faced. Upon asked live chat they reply is normal. I request withdraw and profits were deleted upon no explanation. 32439$ missing to withdraw...
Serious slippage on all my transactions
Seems to be a regulated bank but they manipulate the market so that customers lose money. They also have very poor support that is unresponsive and when they do they are rude and disrespectful. Do not recommend this broker.
NOT ABLE TO WITHDRAWAL
After trade and made profit i request a withdrawal and they have deleted all my profits and closed my account. Incredible unprofessional
SCAM SCAM SCAM SCAM SCAM
FXFLAT is clearly a scam company that disproves the payment of customer funds. After a few days of trading with Scalping I requested a withdrawal and they just refused, deactivated my account and wiped my profits and kept my money for 1 week, after the request they just sent me my deposit. When I ask on live chat why my account is disabled, they just reply and wait for an email! What kind of professionalism is that? A bunch of amateur scammers!!! DO NOT DEPOSIT HERE! STAY AWAY!!!!!!
FXFlat Bank if refusing to withdrawal my money!
I was operating on MT5 normally when i depare with a situation where i couldn't open trades. I waited few hours, maybe was their service in maintenance but yet i haven't received any email informing anything. I then went to their live chat which was really rude and unprofessional, didn't explain plus told me you will receive information by email. Afterwords i received the email accusing me of use EA, that they will terminate my account and pay my balance to me. I reply their email asking for the poofs of such an accusation and for them to proceed with my withdrawal back to my bank account. They took my money form my account and i haven't received my withdrawal for 2 days now. As a regulated Bank i expected more from FXflat. They still holding my funds and have informed they are not gonna pay me. So here i requested that FXFlat Bank to be mark as SCAM as they should honor they words but unfortunately im experience the complete opposite of that.