I originally made money to close the position today, but I didn’t know that the function of closing the position was invalid, so I immediately called the service number ☎Because I rarely use the manual phone to close the position, so I checked the phone password and couldn’t close the position, and then transferred eight other calls for me, and some said no He is in charge, and some say he only handles stocks and futures, throwing me around for more than an hour before calling me to reset my password, which is frighteningly efficient. I have used this software for more than a year and it frequently breaks down. In addition, setting the chase point before placing an order will not automatically close the position. Call ☎4001201080 to complain: How to deal with making money and losing money due to software failure? Will you compensate me? The reply I got: I The company has checked the software and there is no problem! Yongfeng's software and customer service levels are really not good.

～GEJU~1

Hong Kong China 2022-12-14 15:14

The attitude of all the customer service staff in the company is poor. They never repeat their answer for more than two times when I ask questions. They are vary impatience, and making customer feel embarrassed about their inquiry, as they should apologize to him. No one answer for Wechat customer service. There is no reply for three hours about withdrawal and deposit. Even the attitude of customer service in all aspects really needs to reconsider whether Yongfeng is a formal trading place.

～GEJU~1

Hong Kong China 2022-06-23 18:19