I entered a sell position and close with a loss of about 7.6 Dollars..when I clicked on close with a loss ,when loading the closed order a buy order was use to close the sell order ,but the buy order appeared fast and my order was closed ...only to open my mt5 and saw a buy order with a loss of about 8 dollar...I didn't open a buy order or did I give any one my phone or PC ...I reported to a deriv agent i know because he introduced me to deriv.and Only for him to give me nonsense excuses...

FX6883864212

Nigeria 2021-05-24 17:54

I placed a sell order ,and close with a loss of about 7.6 dollar...but when I clicked on close sell order ,it will displace buy order very fast and close my sell order...only to open my mt5 and want to trade I saw a buy order loss of about 8 dollar ,I didn't open a buy order,I reported it to one of deriv agent I know ,and he was given nonsense excuses..

FX6883864212

Nigeria 2021-05-24 17:34

After i tried to solve with their support in order for them to proceed with the withdrawal of my inicial deposit of 2000$ i had to go search for their compliance head Joanna Frendo, the payment head Derek Swift and also the ceo Jean-Yves Sireau via Linkedin where i could send them a message regards this situation where they dont want to proceed with the withdrawal and still forcing me to trade in an account with huge slippage. Well their CEO Jean-Yves Sireau didnt even reply when i spoke about the problem. And the payment head Derek Swift where even worse. Well as i can see this company doesnt seems professional nether respectful with their clients. Dont reply messages and in a certain way refused to help a client when he comes to you requestinig their intervention this doesnt seems right to me. Joanna Frendo, head of compliance didnt conect with me yet.

traderm

United States 2021-05-16 06:44

Following are all the trades i placed and they open where theres no even line, where the price didnt even touch. This is SCAM. They do this so the clients lose money. and when you request the withdrawal after trade almost a lot with this ridiculous slippage they dont want to prooced with your withdrawal and they force you to trade more or you will pay 66$ SCAMERS.

traderm

Brazil 2021-05-16 06:44

They are simple SCAM. When you open your account they dont even let you upload your documents, is blocked the option. Then they give you a wihtdrawal limit of 10000$ without verification. I have deposited, trade and they i tried to place the withdrawal ( after i had to pay 2% to transfer from my mt5 account to my btc wallet into their web site) but the withdrawal was blocked. I went to live chat where ALEX livechat agent told me that in order to withdrawal crypto i had to upload the documents ( at the time they finaly release the option to upload the documents ). But again, the limit they give to an unverify account is 10000$ or 0.177btc which at the time i had 0.088btc on my account. Well after i fight agains their uneficient website and horrible support team, my account was fully verified and i finally got the withdrawal unblocked .

MrTrader

Brazil 2021-05-04 06:50

manipulation of candle time

FX6883864212

Nigeria 2021-05-03 16:41

I Invested My Money Since Last And I Haven't Got It Tney Keep On Avoiding Me

FX1136210803

United States 2021-04-17 00:17

In the pictures below, I took a buy position on USDCHF on the green line and my stoploss at the redline but my account of $4 was wiped even though my stoploss was hit on AUDJPY for a -$1.40. My account was supposed to be on profit from USDCHF because I took the trade from the breakout of the blackline and price never came down below the blackline. Deriv Broker manipulation everything.. Please help me sue them for the damage they've caused me. I sue for damages

FX2260073025

Nigeria 2021-02-27 06:51

Trade are put in the wrong place i took a trade on 26 Jan it was a sell but the broker put my trade below the current candlestick

Ibenathi Mhlakaza

South Africa 2021-01-26 22:07

My equity was on $101 then it froze for like 15 mins then jumped to $77 I couldn’t take profit or stop loss, it happened twice in one day, my connect on all other accounts was fine but the synthetic indices account froze and went in to loss

FX4094780535

South Africa 2020-12-30 06:47

I have 761$ in my deriv trading account and now after bringing proves that I made payments with my friends card, they decided to send me this receipt after much pressure on them stating that the are refunding me only $100.please how can I sue this company.they are fraudulent.the didn't reject my payment when the saw I used my friends account, immediately I wanted to withdraw the now asked me about the people I used their cards which I provided evidences.now the are refunding only $100

FX7222368752

Nigeria 2020-10-29 16:10