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Exposure

10 pieces of exposure in total

Scam

The exchange automatically withdrew money and increased transaction fees, burning customers' accounts

I deposited capital and traded at Gallen Capital. On December 14, 2024, I deposited capital into MT5 account number 5515890 and traded. Trading for a while, on December 28, I placed a withdrawal order but the floor did not allow withdrawal. , the support person informed me that if the transaction volume is not enough, I will not be able to withdraw money. I must trade 30% of my deposit to withdraw money. January 10, 2024, I traded about 50 lots of products, the owner The main factor is gold. I placed a withdrawal order but it still did not execute. The support person said I did not have enough trading volume. On January 15, 2024, I traded more than 70 lots of products and placed a withdrawal order but still not working. I sent an email to ask the floor about this issue but still did not receive a response. On January 19, I traded 90 lots of the product and I placed a withdrawal order, but it still failed. On January 26, 2024, the floor automatically withdrew my money (5000 USD), I did not place a withdrawal order and did not receive the money in my bank account, the floor also withdrew the bonus money (10,000 USD) which the floor committed to be a permanent bonus, making the account My account was weak and the exchange increased transaction fees to destroy my account. The exchange destroyed my account. I sent an email to the exchange about this issue but received no response. The support staff reported a system error. and I have to deposit money with the initial capital for the floor to help fix it. The floor automatically withdrawing money from customers is a serious violation. If it is due to a system error, there needs to be a clear explanation and a refund of the account. Accounts and compensation to customers are correct. I look forward to receiving your support soon.

Vietnam Vietnam 2024-02-02 17:12
Vietnam Vietnam 2024-02-02 17:12
Unable to withdraw

Not allowed to withdraw money + automatically place an order to burn the account

I deposited a total of $35k into Gallen Capital on December 28, 2023. After coping the technician's orders, my account was negative by more than $10k. I realized that I had been scammed and cut off all orders. Trade by myself. After I made a profit, when I applied for withdrawal, the exchange did not approve the withdrawal order for many reasons. I closed all orders because I wanted to withdraw the money which I had invested in the exchange. And on the evening of January 29, 2024, the exchange intervened in my account and automatically took 100 lots of oil, burning my account. Hope everyone can help me.

Vietnam Vietnam 2024-02-01 13:39
Vietnam Vietnam 2024-02-01 13:39
Others

Super sophisticated and organized fraud

Gallen Cappital floor is a super sophisticated and organized scam, money deposited can never be withdrawn, they will consist of groups playing all roles: investors, Support, IB but their mission is scam money into the exchange and they divide the money, they use the virtual account zalo. I was scammed by him twice and lost a total of 3000 USD. People should stay away from Gallen Cappital exchange, many people can accuse them of building another exchange and cheating.

Vietnam Vietnam 2023-10-10 22:49
Vietnam Vietnam 2023-10-10 22:49
Unable to withdraw

Unable to extract Gallen Capital Part 2

I was scammed by Gallen Capital's scammers into obtaining very sophisticated assets, totaling $3004 deposited twice. They colluded and pretended to deceive me. For the first time, an employee named Guanghui called me a ground staff member and asked me to recharge. I hesitated for a moment, but an additional person named Shan said he had also recharged Galen Capital online. I asked for a test fee of 100 yuan, but Shan said the test fee should be 1000 yuan. The money came back too quickly, Son also showed me the deduction on MT5, which was exactly $1000, so I subjectively didn't know. I immediately deposited $1500, and I just loaded it. Son told me, sister, that you have already loaded 2 pools, and we cheated. You contacted your friend Pham Thi Anh Thu, who is the main support, You helped me and my son steam an email introducing the floor, and after confirming with the floor, we contacted a person named Fan Shiying Shu. Contact my letter, telling Pool 2 to cheat and store automatic withdrawals. Yes, it's difficult for you to load and withdraw there. The next day, Huy told me that I had to trade 2 hands of oil to extract, rather than locking in the transaction. This letter tells me that the main swimming pool will support high-risk guests in Pool 2, provided that the amount deposited in Pool 2 is correct. Then, the main party will transfer $1500 to Pool 2, and I can withdraw all the funds. I would like to ask my son if he can withdraw $5000. My son always withdraws $5000 within a day, and I asked him carefully if he can transfer it to the other party. He said it can still be transferred, Therefore, I opened a new Tk and placed it under the email link. Initially, I promised to deposit on the same day (the day I deposited in the email was Thursday, now Monday). Later in the afternoon, due to other reasons, the email was also transferred from Tk pool 2 (open to Huy) to the main pool (open to email), I paid another $1500, and the letter said I had to pay an additional $500 to transfer money. I told you that I will wait until next week to lock the swimming pool and return it to you. So far, on Monday, I have contacted Thu and Thu said that I must deposit enough funds to pay for the 30% deposit. As mentioned in Part 1, I have two accounts at Gallen Capital, one of which was opened by Huy. As Thu said, Pool 2, Huy requires me to deposit two handfuls of oil in order to withdraw. I deposited 1502 yuan with ID 5514259. I didn't get it, but the letter stated that I am the main swimming pool and can transfer back $1502 by opening an account on the other side. The second ID I opened was 5514128. After loading the letter, I asked for an additional $500, but I didn't. The letter requires a signature for the transaction to reach $500, which is approximately 15 yellow camouflages. I asked me not to transfer the money back from Huy and to withdraw it from me. The reason for the letter is not acceptable, and there is also Son's help during the transfer process, Let me quickly recharge and withdraw 1000 yuan, 5000 yuan, and show me the picture of MT5 deduction. I have now recharged 3004 yuan from two accounts, one is 1486 yuan, and the other is 1504 yuan. The total amount of 2990 yuan has not been withdrawn.

Vietnam Vietnam 2023-10-02 13:36
Vietnam Vietnam 2023-10-02 13:36
Unable to withdraw

Can't withdraw, the negative account

dear i have an account at gallen capital exchange number 5509004, i stopped all orders on 07/17/203 to make 2 withdrawal orders. On july 18/2023 i haven't seen the money yet and mail contact support, on the same day as the Mt5 application, the account transaction was locked and I contacted to update the password, asked to send the link, I entered the password again, the account was negative, some times the Mt5 was negative, the wheat code 0.3 was negative. -19.020 usd. I contacted them to ask for help, they sold the error system that I traded, now I know it was cheated by the exchange. They said they opened a account to support 10000 usd and withdraw 70% when I deposited 10000 usd.

Vietnam Vietnam 2023-07-26 12:26
Vietnam Vietnam 2023-07-26 12:26
Unable to withdraw

Can't withdraw

Now I have 480 dollars but the platform won't let me withdraw while I clsoe all orders. And every time I withdraw, they say that it was not enough. While bonus has withdrawn and still no withdrawal. I'm looking forward to this complaint that I can get me the rest of the money.

Vietnam Vietnam 2022-12-22 15:13
Vietnam Vietnam 2022-12-22 15:13
Unable to withdraw

can't withdraw money and burn customer's account

On 11/22 I have an account opened at gallen capital exchange, I have 3,000$ in my account and I told support that I need to withdraw that money to have a job, support Khanh, Hieu, and an admin named Henry. . After convincing me not to, they immediately unfriended me. After that, I can't withdraw money. I sent an email to support, I received a notice that I had to trade 30 lots of money, metals, or 200 shares because it was related to bonnous, before I tried to withdraw $ 40, it was allowed to withdraw and the condition was to cancel the bonus. but it does not cancel the trade condition as above. T had traded, in the process they intervened to expand the spread, stretch the price and if they put sl, they slipped a few more prices, making the loss a lot bigger, t determined to enter the order and then exit and close enough lots already then it didn't close the order and in 1 minute I was deleted mt5 account, t went to the web, the tk was negative 500$. They take care of guests very carefully, everyone is very wary of losing money like me

Vietnam Vietnam 2022-11-29 23:16
Vietnam Vietnam 2022-11-29 23:16
Scam

Assigned copy trade while not providing ID

Currently my account is assigned copy trade with another account while not providing ID, password. Now the other ID typed to fire my account.

Vietnam Vietnam 2022-10-03 18:26
Vietnam Vietnam 2022-10-03 18:26
Severe Slippage

Serious slippage

My account was assigned copy trade while I did not provide the password id, the other id they traded led to my account burning. Fees were stretched horribly, soybean code expanded from 1368 to 1375 burned my account, while I sold at 1371 which should have been profitable. so terrible

Vietnam Vietnam 2022-10-03 18:26
Vietnam Vietnam 2022-10-03 18:26
Unable to withdraw

Do not allow withdrawal

When withdrawing, find a reason to reject withdrawal, have to trade at least 10 currency lines or 100cp, charge an overnight fee 10 times the loss.

Vietnam Vietnam 2022-08-18 11:52
Vietnam Vietnam 2022-08-18 11:52
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