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2022-07-22 16:22 Released in Hong Kong Hong Kong

LIRUNEX falsely advertised and defrauded customer funds

First, with regard to filling in the form, the account manager made it clear that all you need to do was submit the account name. Second, the account manager represents the platform and thus more professional than the client. It has been confirmed again and again with the manager and his superior. However, things didn’t turn out what it was supposed to be and the client is solely responsible for the losses. Third, I admit that I am also partly responsible because I did not read the terms, but the account manager also stated that he and his superior took the main responsibility for this matter. So I have applied for compensations from the platform many times. But the platform only thinks it's the customer's fault. This is very unreasonable. The latest reply is that all the responsibilities fall on the customer, and all the losses are borne by the customer. I don't think it's acceptable for this to happen to anyone. What is the difference between such behavior and fraud, and what is the difference between such an irresponsible platform and an illegal one?


The following is the original recommendation


第一,关于填表,客户经理当时明确的说是只要提交账户姓名即可。 第二,客户经理代表的是平台,相对来说肯定比客户专业,再三确认的事情,而且他跟上级也确认过的,然后最后事与愿违,造成的损失就得客户全权承担。 第三,我承认,这件事我也有一部分责任,是因为的确没看条款,但是客户经理也表明这件事他与上级是这件事主要责任人,所以我多次像平台申请一些补偿,但是平台只认为是客户的过错。这很不合理 目前得到最新的回复就是所有责任是客户的问题,损失全部由客户承担。我想这种事情发生在任何人身上,也是无法接受的。这样的行为做法,跟诈骗有什么区别,这样的毫无担当的平台,跟黑平台有什么区别?

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