I withdrew money but he didn't pay me

I deposited 1000 dollars on this date:13/04/2022, I earned profit from my transactions, I requested a withdrawal of 2100 dollars on this date; 14/04/2022, They didn't send my money for 10 days, Attached are the screenshots of my back office, VTmarkets account number:8262538 , what should i do please help me