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2022-03-10 10:08 Released in Hong Kong China Hong Kong China

Clarification about the deletion of the withdrawal permission reported by an agent!

Hello everyone, I am Xiaoxiao from ATFX. At present, due to the malicious slander of an agent, although it has no effect on me, the false statement must be clarified. So as not to cause some misunderstandings to some friends who want to become ATFX partners. It happened last year that Gao applied to the platform for an ATFX agent. After I handled it for him, he repeatedly stated that he would expand the market in compliance with regulations. However, after repeated feedback from customers under his name and the evidence provided, the platform found that Gao had violated the rules, including calling out orders to customers, or even directly taking the account to operate directly, and repeatedly promised to pay but did not honor it. In other cases, the platform has repeatedly reminded that Gao’s agent did not take any action to actively deal with customer complaints, so the platform made a decision to suspend cooperation with him, and froze the agent’s channel for commission withdrawal. (Here, Mr. Gao’s agent is confusing the audience. What ATFX freezes is Mr. Gao’s authority to withdraw commission. ATFX will not freeze the withdrawal authority of any trading account.) The follow-up agent threatened the platform many times, but did not take any action against the complaint, so The platform insists not to cooperate with it. ATFX is a platform that has been operating for many years. It has always dealt with complaints seriously. If you want to expand the market well, ATFX welcomes you at any time. If you want to use the name of ATFX to hack, ATFX finds one and handles one! The following is part of the chat log for reference

Others

The following is the original recommendation

关于某代理反馈的删除出金权限的澄清!

大家好我是ATFX枭枭,目前由于某代理的恶意诽谤,对我虽然没有什么影响,但是不实言论是一定要澄清的,以免对一些想要成为ATFX合作伙伴的朋友造成一定的误解。
事情发生在去年,高某向平台申请ATFX代理,我为其办理后,多次声明要合规拓展市场。但是经过其名下客户多次反馈,并所提供的证据来看,平台发现高某存在违规情况,包括给客户喊单、甚至是直接把账户拿过来直接操作,并多次承诺赔付但不兑现等情况,平台经过多次提醒,高某代理并未有任何行动去积极处理客户投诉问题,所以平台做出了中止与其合作的决定,并冻结了代理的提取佣金的通道。(这里高某代理在混淆视听,ATFX冻结的是高某代理的提取佣金的权限,ATFX不会冻结任何交易账户的出金权限)

后续代理屡次威胁平台,但却不对投诉问题作出任何处理,所以平台坚持不与其合作。
ATFX是一个经营多年的平台,对待投诉问题一直严肃处理,如果想好好拓展市场,ATFX随时欢迎,如果想要拿ATFX的名义去黑搞,ATFX发现一个处理一个!

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