I want to express my dissatisfaction with FPmarkets. I opened an account based on the information from their website, especially regarding swap rates. However, I was surprised by the higher fees than advertised. These additional fees resulted in significant losses in my investments. This left me incredibly frustrated because I had relied on the information provided by the company when making my trading decisions.
When I contacted customer support, the company acknowledged the mistake and promised to reimburse the losses. However, they did not respond to my emails and failed to fulfill their promise.
Be cautious when opening an account with them, as they may overcharge and not honor commitments.
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