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Broker went silent on withdrawal request

Thousands of dollars stolen by the broker as withdrawal was not processed. Upon multiple emails to the entity (no phone number provided), there has been ZERO replies. All attempts to contact via email and facebook direct messages have been ignored. This broker is not actually regulated and does not have apparent controls in place to manage customer funds. It is likely that they have lost all customer funds and gone silent on withdrawals.All proven with attached images:1) Multiple emails sent ignored by broker2) Detail of withdrawal transaction (18 Dec 2023) still pending as of today (27 Jan 2024)