غير قادر على استرداد رأس المال الأولي الخاص بي

unable to get refunded for my initial capital

Due to system upgrades, confirmed breaches, introduction of master C, to mitigate the circumstances I have not been able to do any transfers..withdraws..tradings or whatsoever due to these excuses but me as a person in general I want to put all this a side and get refunded I am not interested in being on the platform anymore but rather leave it for whoever is benefiting in it.
all I need is my money refund I can leave the profits for the company since I haven't enjoyed any at all.
but I really need my money regardless,, please help me on this.