Unable to withdraw the money, though tried so many times

Here is the response from DoubleDrill:After system inquiries, due to multiple illegal transactions in your account, it is suspected of malicious arbitrage of funds from our company. And submit withdrawals many times, because your withdrawal address is abnormal, causing multiple accounts of the acceptor to freeze. After research and decision by relevant departments, it is determined that your account 180759 is illegal, illegal, and suspected of money laundering. Now your account 180759 is permanently frozen.In order to prevent any loss of your account funds, customer service recommends that you re-create a new MT5 account in Double Diamond. To transfer funds from an existing account of 180759 to a new MT5 account, you need to pay a service fee of 5% (US$15,144.64) of your account amount (US$302,892.83) during the transfer process, and you need to deposit 180759 account balance in the new account 20% (60578.56 USD) pledge deposit. (The pledge deposit is the deposit in your new account, which serves as a guarantee.) After you have completed the payment, the 180759 account funds will be transferred to your latest MT5 account. When you transfer all funds from the 180759 accounts to the new account. Your 180759 account will be canceled. You can withdraw the funds you need to withdraw from the new account.Can you please step in to resolve the issue sooner?