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Unable to withdraw money from account

I have deposited total of $11,728.63 USD. The company only accepts money deposit through Bitcoin and USDT cryptos address. Before deposit/withdraw must contact customer service from this website https://sichcapitalnx.com with echatsoft to get the address. I've been contacted with them and requested to withdraw money but they wanted me to pay handling fees of $13,073.03 USD before I could withdraw any money from my account. They said it's company's policy but can't provide in terms. This is scam.