لا يمكنني إعادة تقديم طلب الانسحاب مع هذا الوسيط

I can't reapply for withdrawal with this broker

I contacted the customer service by email in February to apply for a withdrawal. At first there was a response saying that it needed to be processed by the withdrawal department, but after a long time there was no processing, and I couldn’t reply to email questions. I can't reapply for withdrawal.