رفض سحب العودة إلى نفس البطاقة المودعة

DERIV REFUSE TO WITHDRAW BACK TO SAME CARD AS DEPOSITED

First, they have saved my credit card without my permission, first withdraw they claim that they cant withdraw to the same card and after complaining a lot they did. After i deposit the second time again the same story they cant withdraw to the same card! That's ridiculous and requested to escalate to the head of compliance and they refuse it!