I tried to withdraw money, but it is not possible because the crude oil reservation is in progress.

He was advised that he would not be able to win unless he reserved more than his funds, and when he only had one fund, he reserved more than that and ended up winning six, more than he had funds. I applied for cancellation, but it is not possible. I was asked to transfer additional funds, but I did not make the additional payment due to insufficient funds. His account was frozen due to lack of funds. Currently, I am unable to open an account. I already reported it to the police.