2023年3月起無法出金

我在 08/2022 年因為 Bydzyne 的金字塔騙局，轉而加入這個經紀商平臺。他們與 FxBitCapital 合作，每 5 個月每月收取“經紀商操作費”，但沒有任何效果……我決定在 2023 年 3 月 2 日出金，但到今天我還沒拿到錢，出金界面仍然顯示是“暫停”。我收到來自 Fxbitcapital 的消息，告訴我它將在 20 天內發送出金請求...大約每個月他們都會發送一封新電子郵件，告訴我它將持續更長時間...已經 2 個月收到營銷電子郵件了沒有明確的解釋，也沒有可信的日期。現在 Fxbitcapital 表示他們將要求提供表格來處理提款……但沒有任何關于表格的信息。我沒有收到他們的任何東西，只是隨機發郵件，為出金延長更多的等待時間。我怎樣才能解決這個問題？

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Unable to Withdraw since march 2023

I got into this broker in 08/2022 due to a (look like) pyramidal scam through Bydzyne, they collab with FxBitCapital, and it was charging a "broker operative fee" monthly per 5 months, with no results... After all this, I decided to withdraw my money on March 2nd, 2023 but today I am still waiting to get my money, it is still "on hold". I've been getting messages from Fxbitcapital telling me that in 20 days it will deliver the withdrawal request... And every month or so they send a new email telling it will last longer and longer... Already 2 months receiving marketing emails with no clear explanation and no trustful date. Now Fxbitcapital says they will request a form to process the withdrawal... but no info about any form. I haven't received anything from them, just random mailing giving more time on hold for this withdrawal. How can I recover this?