投訴

交易將XAU/USD的價格從1697改到1671，相差26點。在秋季，我無法存款以保護我的帳戶。 XAU / USD 價格觸及 1653，而官方低點為 1687。我聯系了支持人員，要求解釋價格驟降 26 點的原因，以及無法存款的原因。支持人員忽略了價格變動并要求我向他們提供截圖。

以下為原文推薦

Lots of complaints.

in the space of an instant, trading moved the price of XAU / USD from 1697 to 1671, a difference of 26 points. Also, during the fall, I was unable to deposit to protect my account. XAU / USD hit 1653 while the official low is 1687.

I then contacted support to ask for an explanation of this incredible price move of 26 points in an instant, 34 points in total on XAU / USD and the inability to deposit.

Support initially ignored the price move and asked me to provide them with a position id screen