The platform automatically cancels stop and the staff don’t solve the problem
The order with the pip of 7401 was made at 3:55 in the Friday morning. At 4 o'clock the quotations were fixed, which resulted in failure to close position. At 4:15 when the market suspended with pip at 7410, but my pip remained at 7399. That Invisibly increased my risk.
Others
The following is the original recommendation
平台自动取消止损点位。客服不积极解决问题。
周五凌晨3:55在7401做的单子,4点整个盘面不动。导致无法平仓。4:15休市点位在7410,我这点位还是在7399。无形中增加了我的风险。