I can't withdraw money and can't even log in.
When I processed the withdrawal, the money was not deposited even after the promised 48 hours, so I contacted the support center. When I checked, the money was not deposited even though I had to wait another day because the processing was delayed. When we inquired again, unauthorized access was confirmed, so the account was frozen to preserve funds. I was asked to pay 2 million yen as a deposit to lift the freeze, and no idiot would pay that to someone who can't keep their promises! I quickly verified my identity and asked for a withdrawal, but I was ignored. I sent an inquiry email from the homepage, but it was not received at all. In the end, I was unable to log in and even lost contact. The amount of damage was 2.2 million yen.
The following is the original recommendation
出金出来なくなりログインすら出来なくなった
出金処理をしたところ約束の48時間経過しても入金されず、サポートセンター?に確認をすると処理遅れという理由でもう1日待たされても入金なし。
再度問合せをすると不正アクセスが確認されたので資金保全の為に口座凍結。
凍結解除に保証金として200万円請求あり、約束も守れない相手に払うバカはいない!早く本人確認を取り出金を求めたが無視をされる。ホームページから問合せメールを送るが不通で全く届かず。挙げ句の果てログイン出来なくされて連絡網すらなくなった。
損害額は220万円。