I can't withdraw money or cancel my contract.
When I requested a withdrawal for the first time, I was told to apply from the exchange app, so I did so. After about a day of not receiving the money, I contacted the person in charge, Mr. Tokushima, and was told that the money could not be withdrawn because it had not been a month since the account was opened. There was no explanation about this when I opened the account. I managed to negotiate and was able to transfer only 20 minutes of the amount I wanted to withdraw. I was told that it would take 10 business days for the next withdrawal, but I never heard of that! Two weeks later, I had no choice but to contact Mr. Tokushima to withdraw $40,000, and I applied through the exchange app around 9:30 in the morning. I did not receive the money and inquired several times, but there was no clear answer. In the evening, I was told that I would not be able to withdraw money unless I first paid the taxes on the account balance. Of course, this is completely new to me. If that's the case, why didn't you say so in the first place? The principal amount was 7.1 million dollars (approximately 47,000 dollars), but thanks to the guidance of a teacher, the balance exceeded 440,000 dollars. I was told that I would not be able to withdraw money unless I transferred about $88,000 in taxes on the balance. Since I only want to withdraw $40,000, I asked them to pay the tax from the balance in my account, but I can't! One point of tension. I asked them to just give me back the principal, as I would be giving up all profits, but that didn't work either. I talked to the person in charge about what to do, but all they told me was to pay the taxes first. I don't have $88,000. Please help me.
The following is the original recommendation
出金できない、解約できない。
初めて出金をお願いしたとき、取引所アプリから申請するように言われたのでそのように申請しました。なかなか着金せず丸1日ほど経って担当者の徳島さんに問い合わせると、口座開設から1ヶ月経ってないから出金できないとのこと。
そんなこと口座開設の時に説明も何もなかった。
なんとか交渉して出金希望額の20分のIだけを振り込んでもらえました。次の出金までは10営業日必要と言われたが、それも聞いてない!
仕方なく2週間後徳島さんに40000ドルの出金をしたいことを連絡し、取引所アプリから朝の9:30ごろに申請しました。
なかなか着金せず何度か問い合わせましたが明確な回答はなし。夜になって口座残高に対する税金を先に支払わないと出金できないと言われました。もちろんそんなことは全くの初耳です。それならそうとなぜ最初に言ってくれなかったのか。
元金710万(約47000ドル)ですが、先生と言われる方の指導もあり残高は44万ドルを超えました。その残高に対する税金約88000ドルを振り込まないと出金はできないと言われました。
4万ドルを出金するだけなので、口座にある残金から税金を払うようにお願いしましたが、できない!の、一点張り。
利益はすべて放棄するので元金だけ返してくれるようにお願いしましたが、それもダメ。
どうすれば良いかを担当者に相談しましたが、税金を先に払うようにとそればかりです。
88000ドルなんてお金ありません。
どうか助けてください。