I haven’t been able to contact anyone on the platform for more than two months.

I deposited 64256U on this platform, and the current account balance is 59386U. I applied for a withdrawal 2 months ago, but the withdrawal has never been made. I contacted their online customer service, and their online customer service only told me to send an email and they would reply as soon as possible. I sent After sending emails for two months, the platform never received any feedback or reply.