I contacted the platform specialist to handle the problem, but there has been no reply.
The customer service specialist of the platform called me on January 4. I described the problem, including the short position, the inability to close the position, etc. The next day, my account was locked. I contacted the platform. The platform kept saying that it was being processed. Does the problem need to be solved for a week?
Others
The following is the original recommendation
平台专员联系处理问题,一直没有消息
1.4号平台客服专员给我打了电话,我描述了情况,穿仓,平不了仓等问题,第二天就锁了我账号,联系平台,平台就一直说在处理中,什么问题处理一周没消息???