Request money when applying for withdrawal
When I sent a withdrawal request from my trading account, the account information showed that the withdrawal was made from the account, but the person in charge informed me that ``I was able to withdraw money, but I cannot exchange money.'' , and an amount equal to the withdrawal request amount was requested to resolve the issue, and the remittance process to another account was interrupted.
Unable to Withdraw
The following is the original recommendation
出金依頼時に金銭要求
取引口座から出金依頼を送った際に、口座情報上は口座からの出金が行われた表示がされているが、担当者より「出金は出来たが両替が出来ない」との連絡が有り、解消の為に出金依頼金額と同等の金額を要求され別口座への送金処理が中断されてしまっている。