Make customers lose money for delaying withdrawals

Apply for withdrawal at 9 o’clock on January 7th, examination is completed on January 8th, the account should be given out, and the account should be completed within 3-5 working days. During this period, the account will be 5600 yuan-6000 US dollars (pictured below) , The deposit is enough, and more funds are sufficient by 2 pm, why don’t I withdraw money, the position is liquidated after 4 pm, the money is all gone, I sent me a wrong withdrawal email, but it’s not mine The account said that the funds were insufficient, and then sent me a correct one. What's the use? I have all liquidated and no money, and I can’t get it out, saying that the funds are not enough. Is it because your delay in withdrawing money caused the customer to lose an extra $2,000.