Supplementary upload of information about losing contact with Fancy dealer gold medal customer service
After 2021.12.24, the gold medal customer service did not respond after the withdrawal application was successfully submitted, and the trading system stalled the withdrawal operation, pending payment, pending review. Until the afternoon of 12/28, Fancy dealer gold medal customer service lost contact without warning for over 10 days. The dealer’s system administrator could not be contacted, and the issue of withdrawal was not resolved.
The following is the original recommendation
補充上傳資料及Fancy交易商金牌客服失聯實況,
在2021=12=24發起提現申請出金提交成功後,金牌客服一直不回應,交易系統停滯出金作業,待打款,待審核,至12/28下午
Fancy交易商金牌客服無預警失聯十多天,
都無法聯繫到交易商系統管理員,停擺出金問題不予解決,
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